Terms of Service

Last Updated: [June 11, 2025]

Please read these Terms of Service carefully before accessing or using this website, operated by XPOLAR. By visiting or purchasing from www.xpolar-tech.com, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, you may not access the Site or use any services.

1.Eligibility
By using this Site, you represent that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into a binding contract. If you are accessing the Site on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms.

2.Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms at any time. Any changes will be effective immediately upon posting to the Site. Continued use of the Site after such changes constitutes acceptance of those revisions.

3.Product and Service Information
We strive to ensure that the information on our Site, including product descriptions, pricing, and availability, is accurate and current. However, we do not guarantee that all content is error-free, complete, or up-to-date. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.

4.Orders and Payment
All purchases made through the Site are subject to availability and our acceptance. We reserve the right to cancel or limit quantities of any order, including those that appear to be placed by dealers, resellers, or distributors. By submitting your order, you represent and warrant that all information provided is accurate, and that you are authorized to use the payment method provided.

5.Shipping, Risk of Loss, and Returns
Shipping terms, delivery times, and return policies are described on the Site. Title and risk of loss for purchased items pass to you upon delivery to the carrier. Please review our [Shipping Policy] and [Return & Refund] for more details.

6.User Conduct
You agree not to use the Site for any unlawful, fraudulent, abusive, or otherwise inappropriate purpose, including transmitting any viruses or malicious code. You further agree not to interfere with the security or functionality of the Site.

7.Intellectual Property
All content on the Site—including but not limited to text, images, graphics, logos, videos, and software—is the property of XPOLAR or its licensors and is protected by intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works without prior written consent from us.

8.Disclaimer of Warranties
The Site and all products and services offered are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be error-free, uninterrupted, or secure.

9.Limitation of Liability
To the fullest extent permitted by law, XPOLAR shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or any products or services purchased through the Site.

10.Indemnification
You agree to indemnify, defend, and hold harmless XPOLAR and its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, costs, and expenses, including attorneys’ fees, arising from your use of the Site or violation of these Terms.

11.Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of PRC.

12.Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without prior notice, if you violate any provision of these Terms.

13.Contact Information
If you have any questions about these Terms, please contact us at:
Email: customers@xpolar-tech.com
Phone: +1 (213) 335-4021