User Account Deletion Policy
At Xpolar, we prioritize your privacy and data control. To request deletion of your account, please follow the steps below:
Immediate Action Required:
Send an email to development@xpolar-tech.com with the subject line "Account Deletion Request". Include your registered email address or username to verify your identity.
Data Handling Upon Deletion:
Deleted Data:
Username and Password: Permanently removed from our systems.
Email Address: Unlinked from your account and deleted unless required for legal compliance.
Historical Data: All user-generated content (e.g., activity logs, preferences, and associated records) will be erased.
Retained Data (if applicable):
Legal Obligations: Certain data may be retained for up to 90 days post-deletion to comply with laws, resolve disputes, or enforce agreements.
Aggregated/Anonymous Data: Non-identifiable usage patterns may be preserved for analytics purposes.
Processing Timeline:
We aim to process deletion requests within 7 business days. You will receive a confirmation email once completed.
For questions or additional concerns, contact our support team at development@xpolar-tech.com.
This policy ensures transparency while safeguarding your rights under data protection regulations. Thank you for trusting Xpolar!